Melanie French: Managing People & Properties as the CEO of RR Living

Shiv Gettu sits down with Melanie French, CEO of RR Living, as she shares her remarkable journey from weekend leasing agent to industry leader.

Through stories of standing in line with police escorts to deposit rent checks and creating self-service maintenance closets, Melanie reveals how property management has evolved over four decades while its core mission remains unchanged: creating homes where life's best memories unfold.

With infectious optimism and deep wisdom, she discusses why taking risks at eighteen led to managing over 200,000 apartment homes, how finding love started with a Coast Guard flood call, and why every front door represents an opportunity to make magic in someone's life.

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00:00 Early Life & Family Values08:00 Taking Risks & Finding Purpose19:30 Evolution of Property Management28:00 The Human Side of Housing36:00 Leading with Love in Multifamily50:00 Technology & Future of Service