#35 - AirAsia Super App Transformation and Lessons from COVID-19 Pandemic - Pablo Sanz
“One of the technological opportunities that we have taken during the pandemic has been transforming the mindset to thinking on products, to thinking on platforms. And I think that’s the foundations of the super app." Pablo Sanz is the CTO of AirAsia. In this episode, Pablo shared with me the tough challenges that AirAsia had to go through during the recent COVID-19 pandemic, and how it has to pivot and transform in order to survive. He explained what the AirAsia leadership team did to align the company vision and steer the business and technology roadmaps during the challenging situations while keeping the people’s morale high. Pablo also shared the recent AirAsia ambition and transformation as a company from being a traditional airline company into becoming a digital platform and ASEAN super app, and how he envisioned to build a data-driven product engineering culture within AirAsia and to continue coming up with innovations based on data-driven hypotheses. Listen out for: Career Journey - [00:05:09]