Texas is the only place where men pull out their semi-automatics over Frappuccinos and long drive-through lines. Sara Long - former barista - takes a deep dive into the world of food service, emotional labor, burnout, and most importantly, what makes customers such fucking assholes. Expect exclusive interviews with employees you've never met who are absolutely not famous but definitely know what they're talking about and a very brief email exchange between a renowned anthropologist and mediocre college student.
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