38. Open or closed? The answer is both, w/Joi Ito
No organization that’s entirely closed – or entirely open – can scale as successfully as an organization that combines both. Yes, organizations that are open invite a bit of chaos – but that chaos breeds innovation. Knowing which aspects of your organization should be open and which should be closed will set you on a path to rapid scale. No one knows this better than Joi Ito. He has spent his career championing radically open systems, from Creative Commons to cyber currency. Now as Director of the famed MIT Media Lab, he's focused on facilitating open conversations so we can keep pace with the shifting challenges we face in our companies, institutions, and societies. Cameo appearance: Megan Smith (former U.S. Chief Technology Officer).