Business process design is one of the most important aspects of scaling a business. However, it’s oftentimes overlooked by companies in the SMB space. This podcast sets out to accomplish two main things: We talk about all things process: CRM, workflow, automation, and efficiency. We chat with industry and automation experts regarding the ever-changing software landscape, and best practices you can leverage to grow your business. This is Analysis Paralysis, where we analyze so you don’t have to be paralyzed.