Good companies meet your expectations. But, it’s the truly great companies that defy your expectations and leave you saying “Wow!” Which one do you want to be? Welcome to Working The Wow, formerly The Judd Shaw Way, where we believe providing an exceptional client experience is just as important as delivering a quality service or product. From secret tips for creating unforgettable “Wow” moments to proven customer service tactics, join Personal Injury Law Firm founder and entrepreneur Judd Shaw on your journey from simply doing a “good job” to making them say “Wow!” Judd invites industry leaders to share their actionable blueprints for success that you can implement in your business today. From using empathy as a superpower to mastering the art of customer service, Working the Wow is the podcast you need to take your business and life to the next level. If this podcast made you say “Wow!,” please leave us a review or send this to someone that needs to hear it. Ready to start creating unforgettable “wow” moments for your customers? Then subscribe to Working The Wow in your favorite podcast app and join the conversation on social media at @WorkingTheWow. Have topic suggestions or questions? Email us at, and be sure to include a mailing address where we can “Wow!” you with some swag.

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