Churn Hacking: A Customer Success Podcast

Welcome to Churn Hacking; a Customer Success Podcast series, hosted by Daniel Nathan, Head of Customer Success at Powtoon, a visual communications platform. In this series we'll be speaking to Customer Success & Support leaders and inspirational speakers to understand their views and learn how they rose to prominent leadership positions in their careers. In these interviews we'll be discussing how they led Customer Success & Customer Support organisations, their views on the industry, and sharing some best practises that hopefully you can take away and implement in your roles to help your team run more efficiently & effectively. Welcome to Churn Hacking.