What makes a 6 Star Leader? What makes a 6 Star Business? Is the 6th Star really 5 plus 1? These are the questions that we answer through our conversations with guests who are driven by a purpose bigger than themselves and have a desire to reach more people. Our guests are successful business owners, entrepreneurs and passionate professionals who always aspire to evolve, improve, and better themselves and the lives of those they impact. Most often they put the customer experience at the forefront of everything they do. The million-dollar question is: "If that extra 6th star existed, what would you have to do to push your business beyond a 5 star review and go that extra mile?" Each week your host Aveline Clarke and her co-host create a space where they and their guest has a conversation about what it takes to create and sustain a 6 Star Business. This isn’t one of those podcasts where the hosts fire questions at an interviewee in the hot seat; it’s a collaborative exploration and ongoing global conversation about customer journey excellence, employee engagement, humanising business and what that 6th star really means, and how it can be used to create more impact for a better future for us all.

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