#116 - Human Powered Teams With Emotional Intelligence - Trenton Moss

“Emotional intelligence is about knowing yourself, empathizing with other people, and always defining a win-win outcome in everything you do." Trenton Moss is the founder of Team Sterka and the author of “Human Powered”. In this episode, Trenton shared the importance of having good emotional intelligence and people skills in digital product teams. He shared the 6 key skills we need to succeed as outlined in his book: conflict resolution, building strong relationships, leading and influencing, facilitation, storytelling, and outbound communications. Trenton also shared some frameworks we can use to improve some of those skills, such as PLEASE, MASTER, and LEAD frameworks. And throughout our conversation, Trenton emphasized multiple times the importance of achieving the win-win outcome in every interaction we have with each other. Listen out for: Career Journey - [00:05:37] Importance of People Skills - [00:10:07] Emotional Intelligence - [00:12:52] 6 Key Skills - [00:20:45] Win-Win Outcome - [00:2