The Human Toll of Instant Delivery
With the rise of online retailers like Amazon, consumers’ expectations about the speed of delivery have been transformed. A New York Times investigation examines the cost of that transformation. Guests: Jessica Silver-Greenberg, a business reporter for The Times; Tasha Murrell, a warehouse employee who shared her experience. For more information on today’s episode, visit nytimes.com/thedaily. This episode includes disturbing language.