Are You Being the Bottleneck or Building the Bridge? Lessons on Cross-Functional Leadership (with Sabrina Leblanc, VP of Customer Success at SurveyMonkey)

👉 Check out the episode resources here: https://fellow.app/supermanagers/sabrina-leblanc-surveymonkey-are-you-being-the-bottleneck-or-building-the-bridge-lessons-on-cross-functional-leadership How would you rate your organization's cross-functional communication? Alignment at the leadership level and being aligned on the goals and incentives that you're driving towards is where it all begins. Sabrina dives into how to approach friction between two cross-functional departments, why healthy conflict should be encouraged, and how to promote a growth mindset at work. Sabrina is an expert in cross-functional communication and teamwork. She gives actionable strategies to improve cross-functional collaboration within an organization, utilizing a growth mindset to achieve organizational and team goals. Sabrina Leblanc is the VP of Customer Success at SurveyMonkey where she’s been an employee in various roles since 2014. As VP of Customer Success, she successfully orchestrates cross-functional initiatives to acce